Privacy Policy

Dublin City University has implemented the Digitary System (henceforth referred to as "Digitary" or "the system") for the issuing, storage, management, distribution and authentication online of official documents. Dublin City University fully respects your right to privacy, and will not collect any personal information about you through Digitary without your clear permission. Any personal information which you volunteer to submit through the system will be treated with the highest standards of security and confidentiality.

Collection and use of personal information

Dublin City University does not collect any personal data about you through the system, apart from information which you volunteer. Any personal information which you provide through the system is not made available to any third parties, and is used by the system only in line with the purpose for which you provided it.

The system does not use cookies, apart from temporary "session" cookies which enable a visitor's web browser to remember which pages on the system have already been visited. Visitors can use the system with no loss of functionality if cookies are disabled from the web browser.

Technical details in connection with visits to the system are logged using three methods for security purposes; Web-server logs, Application logs and Digitary Account History. The technical details logged the web-server and application logs contain the following items:

  • the IP address of the visitor
  • the domain name used (for example,,,
  • the previous website address from which the visitor reached us, including any search terms used
  • the type of web browser used by the website visitor.

Application logs also are used to record information about the Digitary applications while they are in use. These logs may be used by authorised personnel at Dublin City University and / or Digitary in order to diagnose any technical issues that occur within the system.

Account History information is available to all users of the application as follows:

  • Document Holders (e.g. students or graduates) and Document Verifiers (e.g. recruiters): A user of either system is entitled to see account history information related their unique UserID (Document Verifiers need to be registered and logged in to do so). This may involve events related to specific interactions with other users (for example, Document Holders can see when their documents were issued, shared and authenticated. Document Verifiers can see when they authenticated documents).
  • Document Signer: A user of this system has access to all account events, including (but not limited to) user authentication, user account creation, document signing, document sharing, and document verification.

In rare cases, Dublin City University may revoke a document issued to a Document Holders after it has been successfully verified by one or more Document Verifier(s). In such a case, Dublin City University may use the information gathered by the application to identify and notify these Document Verifier(s) of the change in status of the verified document, where permitted to do so by law.

Dublin City University will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Dublin City University never to disclose such technical information in respect of any individual user of the system to any third party unless obliged to disclose such information by a rule of law, or if requested to do so by that individual. The technical information will be used only by Dublin City University and Digitary, and only for support, maintenance and other administrative purposes.

Dublin City University may publish the names of entities whose representatives have used the system, but only where there is no risk by so doing of identifying individual users of the system. Dublin City University may in addition choose to provide the names of such entities to Digitary and / or to the Digitary User Group (whose members are all Digitary user entities) for the same purpose.

Glossary of technical terms used

web browser - The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Mozilla Firefox and Opera.

IP address - The identifying details for your computer (or your internet provider's computer), expressed in "internet protocol" code (for example Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.

cookies - Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

More information about the Digitary system can be found at

By using the Digitary system at Dublin City University you indicate that you accept this policy.